stuck on Windscribe VPN for internet, Tbird blocked by Gmail
Windows 7. The PROBLEM is Gmail is blocking my Thunderbird login from the wired PC. Over a few years I've used the Windscribe VPN to connect this wired PC, then on exiting the VPN my "internet access" has reverted to my "named-by-me" home network. My main workhorse here is a PC wired to the router but in the house there are 2 laptops and 2 cellphones and 2 printers all on a wifi network. The printers are wired to this pc but wifi to the laptops. Everything still works, the laptops report, as always, "named-by-me" as the internet access. Everything still prints when called for. The phones still do calls and data over the wifi. OTOH this workhorse wired PC fails to report the regular "named-by-me" as the internet access, instead it says "Windscribe IKE V2". I've been all through the Network and Sharing Center by myself and with an ISP tech. He says the problem is I somehow disconnected from the home wifi network. And then he couldn't help me. I even uninstalled Windscribe and rebooted. No change.
Ọ̀nà àbáyọ tí a yàn
Yes - on TB, for that (those) accounts. Connection security - SSL/TSL, authentication OAuth2
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (16)
Could you add a screenshot from the error console (press in the same time these 3 buttons on your keyboard when you are in Thunderbird: Ctrl-Shift-J) to see if there is something about Gmail connection? On that Thunderbird profile you have only gmail or also other accounts (from other service provider) - if you have also others - the rest of them work? Also, what TB version do you have?
I don't think it's an internal error in Tbird but rather that Gmail sees the attempt to connect as "insecure", I get their email saying that, but then there's no way to fix it that I can find. Here's a snap. hope your eyes are better than mine.
oh p.s. Gmail is the only account in my TB, set up as IMAP, working great for years until this Windscribe usurpage.
I don't see anything strange in error console - do you have an anti-virus software? If yes try to exit or stop the protection for a wile and test if that change something (please note that some anti-virus software do not stop all services so you might need to set it of till you manually start it and also a restart on your computer). While the anti-virus is off I recommend you to not access other software and/or some internet pages...
Tried it with no antivirus processes running, still rejects login.
You might post here your Thunderbird Troubleshooting information, then we might can see if you are using the correct settings: At the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help: Troubleshooting Information. Click the "Copy text to clipboard" button. Do not check the box "Include account names" Then paste (Ctrl-V), the text into your response here. We only need to see the sections down to and including the "Extensions" section, so you can delete the rest.
Since nothing has changed or been added to TB since it was working perfect with Gmail, I think the focus needs to be how to:
- a. somehow bypass Gmail's security check that's blocked TB since Windscribe took over my net access, or
- b. get rid of the Windscribe factor (it's already been thoroughly uninstalled with Revo)
Can you access Gmail with TB when you're under a VPN?
Focusing on the internals of TB seems like a waste of effort. But here:
Name: Thunderbird Version: 78.2.2 Build ID: 20200908210243 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.2.2 OS: Windows_NT 6.1
Launcher Process: Enabled
Multiprocess Windows: 0/0
Disabled
Remote Processes: 0
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Mail and News Accounts
account3:
INCOMING: account3, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, false
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Extensions
Name
Version
Enabled
ID
Amazon.com 1.1 true amazondotcom@search.mozilla.org
Bing
1.0
true
bing@search.mozilla.org
DuckDuckGo
1.0
true
ddg@search.mozilla.org
Google
1.0
true
google@search.mozilla.org
Grammar Checker
0.9
true
grammarchecker@codedgers.com
Mail Merge
7.2.1
true
mailmerge@example.net
Open With
6.9.2
true
openwith@darktrojan.net
Remove Duplicate Messages
0.5rc1
true
{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Search Results Sort By Date Not Relevance
1.18
true
srsbdnr-@ntispam-caseyconnor.org
Wikipedia (en)
1.0
true
wikipedia@search.mozilla.org
AttachmentExtractor
1.3.5.1
false
{35834d20-efdb-4f78-ab77-9635fb4e56c4}
Extra Format Buttons
1.3
false
extra.format.buttons@codefisher.org
Gather the Senders !
1.2.2
false
gatherauthors@fabien-tools.net
Mail Redirect
0.10.9
false
{CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}
Quick Folder Move
1.8.2
false
quickmove@mozilla.kewis.ch
quickFilters
4.4.1
false
quickFilters@axelg.com
QuickFolders
4.18.1
false
quickfolders@curious.be
SortPref
1.1.4
false
{bfa92939-6ded-4a3f-885f-55dfcce728b8}
Theme Font & Size Changer
56.0
false
{f69e22c7-bc50-414a-9269-0f5c344cd94c}
Theme Font & Size Changer for Thunderbird
64.6
false
tbthemefixed@wanhunglo.com
ThunderBrowse
3.82
false
ThunderBrowse@thunderbrowse.com
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
I have just received from another user a message that with a VPN connection, setting security "ssl/tsl" and authentication method "OAuth2" did the trick. Can you try like this? If doesn't work from the start you might try also to enable Cookies in TB Options/Privacy for OAuth2
Ti ṣàtúnṣe nípa svlad2009
Did you mean by "with a VPN connection, setting security "ssl/tsl" and authentication method "OAuth2" did the trick." that these settings are in TB itself?
Ọ̀nà àbáyọ Tí a Yàn
Yes - on TB, for that (those) accounts. Connection security - SSL/TSL, authentication OAuth2
It's fixed, for now. Somehow Gmail had decided that TB was in the "less secure" zone and I had to turn on less secure access for TB. https://support.google.com/accounts/answer/6010255?hl=en
Just want to thanks SVlad2009 for all the help!
BTW, when I spoke with Xfinity/Comcast tech to try to fix this, the guy couldn't believe I was calling about problems with the "OBSOLETE THUNDERBIRD EMAIL" client. =8-b
V8? For real? Or it's a typo?
=8-b is a sideways horizontal ascii emoji showing a human with surprised hair, glasses, a nose, and a mouth with tongue out
- )))) Ok, got it! :)