Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Can't send e-mail

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

more options

I am able to send one or two e-mails a day until I receive the error message:

An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-po-19v.sys.comcast.net resomta-po-19v.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

I can send and receive directly from Comcast (which is cumbersome) but not with Thunderbird. I have reset my password several times. Win 10, Thunderbird 78.6.0, Norton Antivirus (disabled), Below are my SMTP settings.

This is really driving me crazy and I need to fix it but no idea what to do.

Jen

I am able to send one or two e-mails a day until I receive the error message: An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-po-19v.sys.comcast.net resomta-po-19v.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available. I can send and receive directly from Comcast (which is cumbersome) but not with Thunderbird. I have reset my password several times. Win 10, Thunderbird 78.6.0, Norton Antivirus (disabled), Below are my SMTP settings. This is really driving me crazy and I need to fix it but no idea what to do. Jen
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

more options

In the User Name field, omit the @comcast.net part.

https://support.mozilla.org/en-US/questions/1320016#answer-1380031