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I have lost all my settings in reinstalling firefox

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Peter Ray

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I had to temporarily make Chrome my default browser, but when I then tried to go back and make firefox my default browser, windows 10 did not list it. (This has happened several times in the past few years, and I have the sneaking suspicion that Microsoft does this on purpose.) Firefox told me to uninstall and reinstall it, which I did, being careful to state that I wanted my settings, passwords, bookmarks, etc. to be saved. However, the reinstallation lost them all. I then imported my bookmarks from Chrome, but they are old ones. How can I get back my settings, etc. in Firefox? Thanks, Peter Ray

I had to temporarily make Chrome my default browser, but when I then tried to go back and make firefox my default browser, windows 10 did not list it. (This has happened several times in the past few years, and I have the sneaking suspicion that Microsoft does this on purpose.) Firefox told me to uninstall and reinstall it, which I did, being careful to state that I wanted my settings, passwords, bookmarks, etc. to be saved. However, the reinstallation lost them all. I then imported my bookmarks from Chrome, but they are old ones. How can I get back my settings, etc. in Firefox? Thanks, Peter Ray

Ọ̀nà àbáyọ tí a yàn

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Ọ̀nà àbáyọ Tí a Yàn

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Thank you! This solved my problem.