Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to retain cookies on exit

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Firefox wont let me turn off permanent private browsing mode, and all of my cookies are automatically getting deleted every time I close the app. The box to turn it off is gray and i can't click it, can anyone help? Online info talks about OPTIONS, but it's not in the MENU on my desktop. ver91.0.1 on Win 10

Firefox wont let me turn off permanent private browsing mode, and all of my cookies are automatically getting deleted every time I close the app. The box to turn it off is gray and i can't click it, can anyone help? Online info talks about OPTIONS, but it's not in the MENU on my desktop. ver91.0.1 on Win 10

Ọ̀nà àbáyọ tí a yàn

Note that Options has been renamed to Settings, so you need to look for this label.

You can check the about:policies page (63+) to see if policies are active and if errors are reported.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Type about:preferences#privacy<enter> in the address bar. Near the top of the page, select Standard.

Does this work?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

Ọ̀nà àbáyọ Tí a Yàn

Note that Options has been renamed to Settings, so you need to look for this label.

You can check the about:policies page (63+) to see if policies are active and if errors are reported.

more options

I figured out the CORRECT answer ... In Firefox, open menu (3 horizontal lines at top right) Select SETTINGS Select PRIVACY AND SECURITY Scroll down to HISTORY ( !!! not cookies and site data !!! ) Under "Firefox will" item, select USE CUSTOM SETTINGS from drop down menu Uncheck [ ] ALWAYS USE PRIVATE MODE

Additionally, delete any shortcut that was always opening Firefox in private mode. Replace with a new (not corrupted) shortcut.

This corrects the problem of having to sign into sites every time you access them.

more options

That was very good work. Well Done.