Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox preventing PC going into sleep mode

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 184 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ mike

more options

From about the time I installed Dropbox 2-3 weeks ago my Windows 10 PC won't go into sleep mode unless I close Firefox first. Closing Dropbox makes no difference so it might just be co-incidence. If I use Norton to run a scan and go into sleep mode at end that also works, and PC stays asleep until I wake it. Have tried refreshing Firefox but no improvement (running Firefox 91.0.2 (64bit)). Any thoughts please?

From about the time I installed Dropbox 2-3 weeks ago my Windows 10 PC won't go into sleep mode unless I close Firefox first. Closing Dropbox makes no difference so it might just be co-incidence. If I use Norton to run a scan and go into sleep mode at end that also works, and PC stays asleep until I wake it. Have tried refreshing Firefox but no improvement (running Firefox 91.0.2 (64bit)). Any thoughts please?

Ọ̀nà àbáyọ tí a yàn

After 48 hrs the problem seems to have been resolved. The actions I took that may have contributed and which might help others with a similar problem :- 1) cleared all history and cache, 2) refreshed Firefox, 3) logged out of Dropbox (but logging back in hasn't brought the problem back)

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Please note: Many have reported issues when their systems go into sleep mode when Firefox is running.

more options

Ọ̀nà àbáyọ Tí a Yàn

After 48 hrs the problem seems to have been resolved. The actions I took that may have contributed and which might help others with a similar problem :- 1) cleared all history and cache, 2) refreshed Firefox, 3) logged out of Dropbox (but logging back in hasn't brought the problem back)