Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

HTML is not displayed as active link with incoming emails

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 19 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

bkgondor
bkgondor
more options

Recently, the 'hot link' HTML addresses are not hot and not activated in incoming mail. I now have to copy and paste to follow a link that someone sends me. This is so frustrating! I have tried re-setting the "view message body as..." settings. If I go to "plain text" the links become active. That is good! But then the emails lose their formatting and graphic content and some of them look like an endless giant paragraph of text. "Simple HTML" does not solve the problem. How can this be fixed? I am on a MacBook Pro, using Big Sur 11.6.

Recently, the 'hot link' HTML addresses are not hot and not activated in incoming mail. I now have to copy and paste to follow a link that someone sends me. This is so frustrating! I have tried re-setting the "view message body as..." settings. If I go to "plain text" the links become active. That is good! But then the emails lose their formatting and graphic content and some of them look like an endless giant paragraph of text. "Simple HTML" does not solve the problem. How can this be fixed? I am on a MacBook Pro, using Big Sur 11.6.

Ti ṣàtúnṣe nípa bkgondor

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Check the message source (Ctrl+U): can you see if the messages are sent from a mobile device? Some mobile mail apps (and the W10 Mail app) send links that are not clickable if they are entered directly as http://example.org, rather than embedded in text. The fault is with the app not being able to send in plain text format, but only 'rich text' format. Senders are generally unaware of the issue or how to correct it.

bkgondor
bkgondor Ìbéèrè olóhun
more options

Hi sfhowes, Thank you for your answer. You may be right. My wife is constantly sending me stuff from her iPhone and the links are never active.

I was not able to figure out how to reveal the message source by using 'control-U' as you suggested. I don't know where the cursor is supposed to go. I'm getting a menu of items, but none are 'message source.'

sfhowes
sfhowes
  • Top 10 Contributor
more options

On a Mac, the shortcut is Command+U, or View/Message Source from the Menu Bar or AppMenu. Select a message in the Threads Pane (message list), then Cmd+U.

Apparently, there's no simple way to embed a link in text with the native Mail app on iOS, which I find surprising, and would prompt me to use a different mail app, such as Outlook for iOS. But you may not be able to convince your wife to switch. Maybe an iOS user will read this and suggest a method.