Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ati ti èròjà atẹ̀lélànà asì ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Amazon prime videos

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94.

duplicate. https://support.mozilla.org/en-US/questions/1360310

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94. ''duplicate. https://support.mozilla.org/en-US/questions/1360310''
Ìsopọ̀ yíyà aṣàfihàn

Ti ṣàtúnṣe nípa Andrew

All Replies (1)

more options

Your User Agent shows: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0/qk4zOQjZ-55

Note the junk at the end.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.