![Ẹyẹ àrá logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
"Message Filters" dialog box unreadable
Only in Thunderbird and only in the "Message Filters" dialog boxes, fonts are missing parts of, and whole, letters. Some portions inside the box have a lime green checkerboard "overlay" hiding some letters. "Filter Rules" dialog box also missing a few letters but not near as many. HELP!
Ọ̀nà àbáyọ tí a yàn
Check to see if this is being caused by a hardware acceleration problem.
- Menu app icon > Preferences > General
- Scroll to the bottom.
- Under 'Indexing' section
- uncheck the 'Use hardware acceleration when available' so it is not selected.
- Then restart Thunderbird.
Please rport back on whether this resolves the issue.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (5)
You had a problem before with Message Filters.
What version of Thunderbird are you using? Is your Graphics driver up to date ?
Suggest you exit Thunderbird and get drivers up to date and then restart Thunderbird to see if that sorted the problem.
I am using Thunderbird 91.6.1 (32-bit). But I have had this same problem for several months now. My graphics driver is up to date. I have removed and reloaded the latest driver to make sure. Sometimes just a few letters are partially missing, all the way to nothing being readable and the entire dialog box is filled with lime green boxes. Any other thoughts?
Ọ̀nà àbáyọ Tí a Yàn
Check to see if this is being caused by a hardware acceleration problem.
- Menu app icon > Preferences > General
- Scroll to the bottom.
- Under 'Indexing' section
- uncheck the 'Use hardware acceleration when available' so it is not selected.
- Then restart Thunderbird.
Please rport back on whether this resolves the issue.
This seems to have fixed it!! Didn't know what "Menu app icon" meant. But I found preferences on the "Tools" menu item.
re :Didn't know what "Menu app icon" meant.
It is the icon with 3 horizontal lines located on the 'Mail Toolbar' - same toolbar as 'Get Messages' and 'Write'. If you hover over that icon the tooltip will say 'Display the Thunderbird menu'.
To be honest I usually use the 'Menu Bar' to locate the menu items, but the 'Menu Bar' is not enabled by default, so I cannot assum others have it enabled. Hence why I referred to the 'Menu app icon'.
I moved my 'Menu app icon' over to the far left as it felt a more logical position. To do this - right click on the 'Mail Toolbar' and select 'Customise' - now you can grab (left click and hold down) on that 'Menu app icon' and drag to far left before releasing.
Good to hear all is ok again.
Ti ṣàtúnṣe