Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unified Inbox can't be sorted by star then date

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ BlastingAgent

more options

Hello!

I ran into the problem that I can't sort by star first (so all starred messages appear on top) and then date descending (so the newest messages within the starred and unstarred messages are at the top) on the unified inbox.

What usually works is first clicking on the date column and sorting accordingly, then clicking on the star column and doing the same. This still works on individual inboxes of accounts, but the unified inbox doesn't "remember" the previously sorted-by-column, so clicking on the star removes the sorting by date and instead presents a, as far as I can tell, random sorting within starred and unstarred messages.

My method had previously worked, but I had to delete the smart mailboxes folder since the unified sent folder had stopped working correctly, and since then I can't get my sorting scheme to work again.

How can I achieve the described behaviour on the unified Inbox?

Hello! I ran into the problem that I can't sort by star first (so all starred messages appear on top) and then date descending (so the newest messages within the starred and unstarred messages are at the top) on the unified inbox. What usually works is first clicking on the date column and sorting accordingly, then clicking on the star column and doing the same. This still works on individual inboxes of accounts, but the unified inbox doesn't "remember" the previously sorted-by-column, so clicking on the star removes the sorting by date and instead presents a, as far as I can tell, random sorting within starred and unstarred messages. My method had previously worked, but I had to delete the smart mailboxes folder since the unified sent folder had stopped working correctly, and since then I can't get my sorting scheme to work again. How can I achieve the described behaviour on the unified Inbox?

Ti ṣàtúnṣe nípa BlastingAgent

Ọ̀nà àbáyọ tí a yàn

Found the culprit myself by accident: Apparently, the described functionality can't be achieved with Threaded view, which I usually have turned off. For the unified folder, this got turned on after its recreation, and (since there is no "apply current view to..." for the unified folder), I missed it when I tried to mimick the folder where it worked.

Not exactly sure why Threaded view clashes with my sorting, but changing to Unthreaded resolves the issue.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

Found the culprit myself by accident: Apparently, the described functionality can't be achieved with Threaded view, which I usually have turned off. For the unified folder, this got turned on after its recreation, and (since there is no "apply current view to..." for the unified folder), I missed it when I tried to mimick the folder where it worked.

Not exactly sure why Threaded view clashes with my sorting, but changing to Unthreaded resolves the issue.