Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Horizontal scroll arrows not appearing on Amazon Prime Video on pc using Win10

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ zeroknight

kestrelco
kestrelco
more options

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10. It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox. My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date. I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

Ọ̀nà àbáyọ tí a yàn

Try to set ui.primaryPointerCapabilities = 6 on the about:config page.

https://support.mozilla.org/en-US/search/?product=firefox&w=2&q=ui.primaryPointerCapabilities

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Try to set ui.primaryPointerCapabilities = 6 on the about:config page.

https://support.mozilla.org/en-US/search/?product=firefox&w=2&q=ui.primaryPointerCapabilities

kestrelco
kestrelco Ìbéèrè olóhun
more options

Thank you! This solved the problem! Thanks much for your help!

zeroknight
zeroknight
more options

Do you have a touchscreen, tablet or other touch-based input devices connected to your PC?