Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

No Audio when using Firefox

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ adrian29630

more options

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success. Any suggestions welcome

Ọ̀nà àbáyọ tí a yàn

Thanks for the reply and suggestions. These did seem to be complicated, not in terms of usage, but time and potential affects on the browser.

I tried an alternative by simply restarting my computer and that has resolved the issue. I still have no idea why this problem arose or what caused it or why restarting the computer enabled sound audio to return. The main point is it has and as I use FF as my default browser that was the most important issue for me.

My thanks to those who did respond.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options
more options

AsI mentioned I have tried all the suggestions in the support articles and none made any difference. I have never had this problem before so it may have been affected by the most recent Microsoft W10 update but as mentioned it only affects Firefox on a laptop computer. Other browsers are not affected.

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

Ọ̀nà àbáyọ Tí a Yàn

Thanks for the reply and suggestions. These did seem to be complicated, not in terms of usage, but time and potential affects on the browser.

I tried an alternative by simply restarting my computer and that has resolved the issue. I still have no idea why this problem arose or what caused it or why restarting the computer enabled sound audio to return. The main point is it has and as I use FF as my default browser that was the most important issue for me.

My thanks to those who did respond.