Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Windows 10 pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them.

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ zeroknight

Panda
Panda
more options

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset.

Troubleshooting within Firefox won't work because it disables the extensions.

The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on).

The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset. Troubleshooting within Firefox won't work because it disables the extensions. The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on). The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

All Replies (1)

zeroknight
zeroknight
more options

Panda said
The messages from Extensions say "Can't read and change data on this site"

Extensions are prevented from working on some Mozilla sites like this one for security reasons.