Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to install clean version with new account

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

stlukelutheran
stlukelutheran
more options

In an office, trying to refresh after someone left. When we try to change settings, Firefox asks for a password which we don't have. So I tried uninstalling and downloading a clean copy but Firefox recognizes we've had it before and loads the new version with all the old info, so we have the same the same problem trying to make changes.

How do I get an actual clean copy with a new account?

In an office, trying to refresh after someone left. When we try to change settings, Firefox asks for a password which we don't have. So I tried uninstalling and downloading a clean copy but Firefox recognizes we've had it before and loads the new version with all the old info, so we have the same the same problem trying to make changes. How do I get an actual clean copy with a new account?

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.