Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update

  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

more options

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn't the latest one, but it is.

Help

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn't the latest one, but it is. Help

All Replies (1)

more options

Your UserAgent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:109.0) Gecko/20100101 Firefox/115.0

It is the latest Firefox you can run on macOS 10.14 as Firefox 116.0 to current Release requires macOS 10.15 or later to run. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.