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Thunderbird crashes.

  • 4 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ jafro577

jafro577
jafro577
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Hello,

I am using Thunderbird on a Win 10 PC, with Bitdefender AV. Thunderbird crashes shortly after opening, generally within a few, say 10s. Crash reports are generated and sent.

The most recent are; bp-f3259bbe-b088-477a-b6da-aa4550250119⁩ bp-95774bbe-10bb-4026-be18-685030250119⁩ bp-f62abd3b-4597-417d-b05c-36ff30250119⁩ bp-55073989-ed27-4b83-a4ac-d677a0250116⁩ bp-601e3185-8abd-4123-b3a2-5dfa10250116⁩ bp-b3c6d9bd-55a3-420a-b917-937aa0250114⁩

The crashes continue when safe mode is used. Nothing else seems to be affected.

Any help and advice would be appreciated.

Charlie.

Hello, I am using Thunderbird on a Win 10 PC, with Bitdefender AV. Thunderbird crashes shortly after opening, generally within a few, say 10s. Crash reports are generated and sent. The most recent are; bp-f3259bbe-b088-477a-b6da-aa4550250119⁩ bp-95774bbe-10bb-4026-be18-685030250119⁩ bp-f62abd3b-4597-417d-b05c-36ff30250119⁩ bp-55073989-ed27-4b83-a4ac-d677a0250116⁩ bp-601e3185-8abd-4123-b3a2-5dfa10250116⁩ bp-b3c6d9bd-55a3-420a-b917-937aa0250114⁩ The crashes continue when safe mode is used. Nothing else seems to be affected. Any help and advice would be appreciated. Charlie.

Ọ̀nà àbáyọ tí a yàn

jafro577 said
Hi frisee, Thanks for the suggestion. I have implemented it and now wait to see what happens. Charlie.

Good results?

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

frisée
frisée
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Bitdefender causing crashes - https://support.mozilla.org/en-US/questions/1486677

Helpful?

jafro577
jafro577 Ìbéèrè olóhun
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Hi frisee,

Thanks for the suggestion. I have implemented it and now wait to see what happens.

Charlie.

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

jafro577 said
Hi frisee, Thanks for the suggestion. I have implemented it and now wait to see what happens. Charlie.

Good results?

Helpful?

jafro577
jafro577 Ìbéèrè olóhun
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Stopping Bitdefender scanning the Profiles folder has fixed it. Many thanks.

Charlie.

Helpful?

Béèrè ìbéèrè

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