Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After installing Acrobat 9.4 I lost the choice to save or open a pdf file. How do I fix it?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

All Replies (1)

more options

You can see if you find an action in "Tools > Options > Applications" and change the setting for PDF files to always ask.