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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox has been installed by a cold caller, this has cost me £37.45p, have I been conned, if so what can I do?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TonyE

gerryg
gerryg
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Last week out of the blue an alledged IT technician rang me stating that my laptop was generating many "errors & warning when I use the internet, he stated that he would install firefox remotely which would prevent these errors & warnings. He asked me to pay £37.45p to enable this software to be installed, I paid by debit card. Have I been conned, if so what can I do to protect myself.

Last week out of the blue an alledged IT technician rang me stating that my laptop was generating many "errors & warning when I use the internet, he stated that he would install firefox remotely which would prevent these errors & warnings. He asked me to pay £37.45p to enable this software to be installed, I paid by debit card. Have I been conned, if so what can I do to protect myself.

All Replies (1)

TonyE
TonyE
  • Moderator
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You have almost certainly been conned, they may have installed malicious software possibly with the intent of stealing your passwords. Run a full anti-virus scan, and in addition download and run some malware scanners such as: