Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

cannot download 1 secure site when others can

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I am unable to download one secure site

I downloaded it on another computer using IE. Cannot download it on this computer using IE Get timed out message. Tried clearing cache and cookies in history.

I am unable to download one secure site I downloaded it on another computer using IE. Cannot download it on this computer using IE Get timed out message. Tried clearing cache and cookies in history.

All Replies (2)

more options

You can find some solutions in What to do if you can't download or save files.

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites)