Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Under the "help" tab in Firefox it says "Resume downloading Firefox 3.6.4 - but the download will NOT resume - it just states "waiting for update server"?

  • 1 èsì
  • 49 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

All Replies (1)

more options

See:

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)