Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox does not seem to recognize HP Web Printing, why?

  • 1 èsì
  • 5 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

I am not sure what details you want, but when I update or reinstall my HP printer and I install HP web Printing, the web printing icon does not show up in the web browser window . It does work in Internet Explorer. Am I doing something wrong?

I am not sure what details you want, but when I update or reinstall my HP printer and I install HP web Printing, the web printing icon does not show up in the web browser window . It does work in Internet Explorer. Am I doing something wrong?

All Replies (1)

more options

HP Smart Web Printing doesn't support Firefox 3.6+ versions. Contact HP and request that they fix their Smart Web Printing program to work with newer versions of Firefox.