Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Password entry is on web site, seperate window opens in FF, not allowing log in

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Password entry block is located on Web site, but Firefox opens another window asking for a password, which the site does not accept the password once entered in Firefox block.

Password entry block is located on Web site, but Firefox opens another window asking for a password, which the site does not accept the password once entered in Firefox block.

All Replies (4)

more options

Can you provide some details? Like maybe the web address.

more options

The web address is internal to the company network. It is a program to generate and fill forms.

more options

That makes it difficult for us to troubleshoot, can you give us a screenshot of that "separate window" that opens and asks for a password?

http://www.wikihow.com/Take-a-Screenshot-with-the-Snipping-Tool-in-Vista

https://support.mozilla.com/en-US/kb/Adding+screenshots
Then use the Add images: - > Browse button to post that image here.

more options

This can also be a problem with NTLM.