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Blank bookmark tab and blank customized window so unable to drag bookmark icon to toolbar. What to do?

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My bookmark toolbar is blank most of the times. I tried to look in "View > Toolbars > Customize" fo the "Bookmarks Toolbar items" to drag it to the Bookmarks Toolbar. However, the customized window is totally blank so I couldn't drag anything to the bookmark toolbar. Is there something else that I can do? I am using Firefox 3.6.13 on a Mac.

My bookmark toolbar is blank most of the times. I tried to look in "View > Toolbars > Customize" fo the "Bookmarks Toolbar items" to drag it to the Bookmarks Toolbar. However, the customized window is totally blank so I couldn't drag anything to the bookmark toolbar. Is there something else that I can do? I am using Firefox 3.6.13 on a Mac.

All Replies (2)

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You probably have a theme or an extension that is causing the Customize Palette to be blank, and it might also be causing that intermittent problem with the Bookmarks Toolbar, too.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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Check that you still have the "Bookmarks Toolbar items" placed on the Bookmarks Toolbar

  • Make sure that you have the "Bookmarks Toolbar" visible: "View > Toolbars"
  • Check in "View > Toolbars > Customize" that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize window onto the Bookmarks Toolbar
  • If you do not see the "Bookmarks Toolbar items" then click the "Restore Default Set" button

See also: http://www.google.co.uk/search?hl=en&meta=cr%3DcountryUK%7CcountryGB&aq=f&oq=&q=%S