We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After allowing Firefox to upload updates the browser is no longer working, I can open the firefox window but websites do not appear and I get 'untitled' in the tab and a blank screen, what has gone wrong during the updates?

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TonyE

more options

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab.

I have tried to download firefox again but the same thing is still happening.

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab. I have tried to download firefox again but the same thing is still happening.

All Replies (3)

more options

This is an indication that a firewall has blocked the new version of Firefox - https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

Thank you TonyE, I investigated my firewall and adjusted as advised and all is now working. thank you again x

more options

You're welcome