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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

HP Simple Pass Identity Protection is not working with Firefox 4.0. Why not? Can I go back to the previous version? How? Will 4.0 support HP Identity Pass in the future?

  • 1 èsì
  • 210 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

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Digital Persona Extension is not compatible with version 4.0. I had no problems with the previous version. What's up?

Digital Persona Extension is not compatible with version 4.0. I had no problems with the previous version. What's up?

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"Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team "


You could try this extension.
https://addons.mozilla.org/en-US/firefox/addon/fingerfox-se/

Ti ṣàtúnṣe nípa the-edmeister