Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After a crash, I can't get firefox 4 to restore bookmarks saved from an earlier version, says "unable to process file."

  • 1 èsì
  • 20 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

After a crash, I had to do a clean install of windows 7. It made a complete backup of my hd, including all Firefox files. When I try to restore a bookmark backup (one of the five saved json files) from the old version of Firefox (3.something) to Firefox 4 following the instructions on your site, I get the error message "unable to process file."

After a crash, I had to do a clean install of windows 7. It made a complete backup of my hd, including all Firefox files. When I try to restore a bookmark backup (one of the five saved json files) from the old version of Firefox (3.something) to Firefox 4 following the instructions on your site, I get the error message "unable to process file."

All Replies (1)

more options