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Firefox will not start; message run time error. How do you go to "safe Mode" in Firefox when it will not start?

  • 1 èsì
  • 7 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

charwills
charwills
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I am really frustrated. Your instructions from the support page said to correct this problem, I should open Firefox in "safe mode". I can open Windows XP in "safe mode" although I am afraid to go in there. I cannot open Firefox, how am I expected to go to it's safe mode.

If you have 50 people with this problem, why have you not done something to warn us not to download the add-on or do whatever it is that is the cause of this problem?

I am really frustrated. Your instructions from the support page said to correct this problem, I should open Firefox in "safe mode". I can open Windows XP in "safe mode" although I am afraid to go in there. I cannot open Firefox, how am I expected to go to it's safe mode. If you have 50 people with this problem, why have you not done something to warn us not to download the add-on or do whatever it is that is the cause of this problem?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can hold down the Shift key and double click the Firefox desktop icon to start Firefox in Safe mode.