Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why am I prevented from downloading/installing the DownloadHelper add on?

  • 1 èsì
  • 11 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

wwilliams74@sc.rr.com
wwilliams74@sc.rr.com
more options

When I try to download the Video DownloadHelper add on, nothing happens. A Firefox message advises that Mozilla has prevented me from downloading the add on.

When I try to download the Video DownloadHelper add on, nothing happens. A Firefox message advises that Mozilla has prevented me from downloading the add on.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should see a bar at the top with a button to allow that installation in such a case. If that doesn't work then download the .xpi file to your computer (right-click: Save Link as) and install the extension via File > Open File.