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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

ownloaded the latest version and the software says I need to reboot my computer every time but nothing happens after the reboot except the ssame statement block that I need to reboot to have the latest version running on my computer

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downloaded the latest version of Modzilla .rebooted like the box said to and the version doesnot come up running..the reboot box comes up all the time and no new software runs just the reboot box to" reboot now or later"

downloaded the latest version of Modzilla .rebooted like the box said to and the version doesnot come up running..the reboot box comes up all the time and no new software runs just the reboot box to" reboot now or later"

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Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.