Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox Sync XML error

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ LeoC4

more options

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^

I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^ I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

Ọ̀nà àbáyọ tí a yàn

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

more options

Thanks...I forgot that Firefox Sync was already included. Problem solved.