Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I am unable to view some (but not all) videos in Firefox. But I can view ALL videos when I use Internet Explorer. Please help. I do not want to use IE.

  • 6 àwọn èsì
  • 15 ní àwọn ìṣòro yìí
  • 80 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ JimmyMackChicago

more options

as stated, I am unable to view some videos in Firefox, but I am able to view them when I use Internet Explorer. How can I view all videos when using Firefox. Thank you.

as stated, I am unable to view some videos in Firefox, but I am able to view them when I use Internet Explorer. How can I view all videos when using Firefox. Thank you.

All Replies (6)

more options

What kind of videos give you problems?

Flash, Windows Media Player or QuickTime or another player?

more options

Here is an example of a video I cannot play on Firefox but can play on IE: http://gawker.com/5835640/watch-google-describe-how-it-could-exploit-your-name

Thanks for your help

more options

That is Flash.

You do have the Flash player installed according to your More system details list, so Flash should be working.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks. It was an add-on problem.

more options

You're welcome

more options

When using FIREFOX, I try to view videos sent to me by e-mail (mpg), and they only play a brief portion of the video. I also am unable to login to "linkd in" website through Firefox. I have no problem with either task if I am using Internet Explorer. Why?