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Save Password Dialogue Box Not Displaying

  • 2 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ metaman

metaman
metaman
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I am seeing behavior that suggests that the dialogue box for saving passwords is invisible:

  • I can frequently see the outline of a box where the dialogue box would be
  • On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it
  • On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible.

I have uninstalled and reinstalled.

Private Browsing is Off. Save passwords is checked.

I am seeing behavior that suggests that the dialogue box for saving passwords is invisible: * I can frequently see the outline of a box where the dialogue box would be * On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it * On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible. I have uninstalled and reinstalled. Private Browsing is Off. Save passwords is checked.

Ọ̀nà àbáyọ tí a yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Ọ̀nà àbáyọ Tí a Yàn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
metaman
metaman Ìbéèrè olóhun
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Thank you Cor-el! I did what you said, and the problem disappeared. I enabled the add-ons a few at a time, and lo and behold, the problem never came back. I now have all add-ons enabled, and password saving is working.

Just going through that process cured it.

Thank you!