We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My bookmarks have diappeared and while the icon is on the toolbar, I cannot create or save bookmarks, let alone access my saved book marks. I am prompted to log in, but can't log in to either of my accounts in any meaningful way. Nothing happens

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ finitarry

more options

I can't access my saved bookmarks and I can't create new ones. I can't access either of my two accounts for bookmarks.

I can't access my saved bookmarks and I can't create new ones. I can't access either of my two accounts for bookmarks.

All Replies (2)

more options

This could be a problem with the file places.sqlite

Locked or Damaged places.sqlite

Check and tell if its working.

more options