Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My bookmarks and history are corrupted

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

All Replies (1)

more options