When trying to export data from a program we use, it does not automatically recognize the file format as .xml. Does anyone know what I can do to fix this problem?
I have tried to uninstall verion 3.6 and reinstall. Also, I re-imaged the workstation, but it still does not work. The OS is Windows 7 32-bit. This same process works automatically on an XP workstation. In fact, the machine I re-imaged was an XP box, but it did not work on this particular machine. Hence, the reason for the new image.
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All Replies (5)
How is that related to Firefox support?
It seems to related because it is not automatically recognizing the file type when downloading the xml file.
Does that file have a .xml or .html file extension?
Are you opening the file in Firefox or are you downloading the file from a server in Firefox or something else?
In case of receiving the file from a server then make sure that the server sends the file with the correct MIME (content) type.
I am exporting the file from TxEIS (in the Firefox web browser) and it does not download properly. Acccording to Firefox documentation, it is supposed to automatically recognize the file extension. I have not experienced this on any other machine within our environment. Other users are performing this same process with no problems. The browers settings are exactly the same as the machines that are working right.