Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can I not logout of a secure Banking site, the "sign out" function is not available?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

davidzena
davidzena
more options

With Firefox I can log into a secure Banking site and operate normally until I want to sign out. The top bar which contains the sign out function can be accessed but the button does not function. Nor do any other buttons/functions within this top bar. .I have a similar problem with all my Banking sites. These sites, however, do not have this problem in Internet Explorer!

With Firefox I can log into a secure Banking site and operate normally until I want to sign out. The top bar which contains the sign out function can be accessed but the button does not function. Nor do any other buttons/functions within this top bar. .I have a similar problem with all my Banking sites. These sites, however, do not have this problem in Internet Explorer!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can keep an eye on this thread: