Firefox crashes on startup even in safe mode.
Windows 7 Premium Firefox crashes and the crash submission screen pops up whether in standard or safe mode. I uninstalled firefox, downloaded the latest version and installed it, but have the same result. The issue does not seem to effect Internet Explorer
The computer I am sending this from is NOT the computer that the problem exists on.
All Replies (3)
please upgrade your browser to Firefox 8 and try
Upgraded to 8.0. Same issue. In the brief seconds before the crash, I can see Firefox trying to open Two tabs where before it would only open one. A new crash report was generated that looks more extensive:
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{64E27EEC-7953-4B45-97A0-721847DED71F}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{64E27EEC-7953-4B45-97A0-721847DED71F}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{17C6C16A-2DEE-43C9-84C5-3CEE71F958E2}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{17C6C16A-2DEE-43C9-84C5-3CEE71F958E2}] DATAGRAM 5 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF7163A-1879-490E-A892-429CFDE79D1E}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7FF7163A-1879-490E-A892-429CFDE79D1E}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA73527A-BD94-45E2-8935-8EC26FF733B5}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{FA73527A-BD94-45E2-8935-8EC26FF733B5}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{64E27EEC-7953-4B45-97A0-721847DED71F}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{64E27EEC-7953-4B45-97A0-721847DED71F}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{535F85FE-4F42-45B6-A2B5-7CE0E4D13407}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{535F85FE-4F42-45B6-A2B5-7CE0E4D13407}] DATAGRAM 3 : 2 : 2 :
Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-2c573a7f-7c74-40be-9a1b-5d0b32111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.