Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I downloaded a video which shows title.mp4, but I can't play it or find where it is stored - help!

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Compuser11

more options

I downloaded a video from a website. My downloads shows it was downloaded by the title and that it is a mp4 file. Upon completing the download it said Windows Media Player would be used to play it. I am trying to go back into the video and play it again, but I cannot find it in the library (I have Windows 7 64bit Home) and when I search for Windows Media Player, the search finds no results. I cannot click on it in the downloads file and play it either. Where is it and how do I access it?

I downloaded a video from a website. My downloads shows it was downloaded by the title and that it is a mp4 file. Upon completing the download it said Windows Media Player would be used to play it. I am trying to go back into the video and play it again, but I cannot find it in the library (I have Windows 7 64bit Home) and when I search for Windows Media Player, the search finds no results. I cannot click on it in the downloads file and play it either. Where is it and how do I access it?

Ọ̀nà àbáyọ tí a yàn

The "open containing folder" was greyed-out. I reinstalled/updated Windows Media Player and redownloaded the file and it is in "my videos" now.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Is that file still showing in the Downloads window? { Ctrl + J }

If so, right-click that file and select Open Containing Folder.
If that menu item is greyed-out for that file, it wasn't saved by Firefox and that file is in the Windows Temporary Internet files. Windows caches WMP files, they are not saved in the Firefox cache.

more options

Ọ̀nà àbáyọ Tí a Yàn

The "open containing folder" was greyed-out. I reinstalled/updated Windows Media Player and redownloaded the file and it is in "my videos" now.