Firefox downloader problems
When I try to download the newest version of Firefox, it takes me through the installer, but it says "Your computer must be restarted to complete a previous update of Firefox. Do you want to reboot now?" when I have rebooted over 30 times and it still says that. What do I do? This has never happened before. I'm getting really upset with it and I miss using Firefox.
All Replies (3)
http://kb.mozillazine.org/Browser_will_not_start_up Computer must be restarted message after Firefox upgrade
Computer must be restarted message after Firefox upgrade
If you see a message similar to Your computer must be restarted to complete a previous upgrade of Firefox after a major update (e.g., from Firefox 3.6 to 8.0) and restarting the computer doesn't help: On Windows, open the Mozilla Firefox installation directory (e.g., C:\Program Files\Mozilla Firefox or, on 64-bit Windows, C:\Program Files (x86)\Mozilla Firefox) and delete the file "firefox.exe.moz-upgrade". If you still can't start Firefox, do a clean reinstall (use another browser to download the Firefox installer from www.mozilla.org/firefox and, after first removing the Mozilla Firefox installation directory, reinstall Firefox).
That sadly didn't work, man. I don't have "firefox.exe.moz-upgrade" under that file thing.
OK, then try a clean reinstall:
- Delete the C:\Program Files\Mozilla Firefox folder
- Go to www.mozilla.org/firefox in another browser (e.g., IE or Opera)
- Download and run the Firefox Setup 9.0.1.exe installer
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