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After doing a clean install of OSX Lion, I want to re-install my synced firefox preferences. I saved my key before clening the computer but not firefox says the key is incorrect. Any ideas would be most appreciated!

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  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

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After doing a clean install of OSX Lion, I want to re-install my synced firefox preferences. I saved my key before clening the computer but not firefox says the key is incorrect. Any ideas would be most appreciated!

After doing a clean install of OSX Lion, I want to re-install my synced firefox preferences. I saved my key before clening the computer but not firefox says the key is incorrect. Any ideas would be most appreciated!

Ọ̀nà àbáyọ tí a yàn

Try typing the Recovery Key without the 5 hyphens.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

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Thanks for the tip but unfortunately it doesn't help. I have been through these steps a bunch of times, but because I can't login without resetting my key (and subsequently deleting all of my backup), I never see the "Manage Account" drop-down or the "add a device..." option.

After attempting with the key I had saved and I get the "Wrong Recovery Key" message, there is an option that says "I have lost my other device" which will give the option to change the key along with a friendly note that says if you change your key everything will be lost!?!!

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My guess is that my key is missing or has a wrong character in it. Since I wiped my computer, I cannot see it again. If the key is gone, does that mean recovery of the backup is impossible?

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Ọ̀nà àbáyọ Tí a Yàn

Try typing the Recovery Key without the 5 hyphens.