Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Recently I am facing a problem with previwing the PDF files. Mozilla can not recall adobe reader. Therefore, I used google chrome instead.

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ SafeBrowser

more options

In the most of cases, the PDF extension files are corrupted and Mozilla Firefox fails to recall Acrobat reader to open the files. However, opening the same file using Google chrome is not making this problem at all, even, I found it is more convenient to preview the files there. Because I like to use Mozilla Firefox, I do not like to use other explorers on my machine. Please solve it.

In the most of cases, the PDF extension files are corrupted and Mozilla Firefox fails to recall Acrobat reader to open the files. However, opening the same file using Google chrome is not making this problem at all, even, I found it is more convenient to preview the files there. Because I like to use Mozilla Firefox, I do not like to use other explorers on my machine. Please solve it.

All Replies (1)

more options

Is your Adobe Reader up-to-date?

You may need to update some plug-ins. Check your plug-ins and update as necessary:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.