We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Adobe Flash Plug In Error after I was prompted to Update Firefox

  • 3 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ imad1208

more options

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

Ọ̀nà àbáyọ tí a yàn

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

more options

Yes I did try that. One thing whats the description for the Flash plug in because I cant find it anywhere to even enable or disable it which at this time is disabled because when I click on the link to "check if your plugins are up to date" in the Add-On Manager it prompts me that "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version." I clicked on the link and attempted to install. I closed out of Firefox and then opened it after the install was complete and still no Flash. Thanks

more options

The Adobe Shockwave Flash was causing the crash because the plug-in needed to be updated. After enabling and disabling and then enabling back things look to be solid.

Matt G thanks for the assist!

Ti ṣàtúnṣe nípa imad1208