Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

program twonline.taxwise.com loads but will not load data (encrypted)

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user66338

RLesure
RLesure
more options

My principal use is taxes on tax prep software TAXWISE. Site is twonline.taxwise.com. Foxfire loads site quickly and lets me logon and see TW homepage, and lets me perform many functions within the program, but when I try to load an actual tax return, I get a "LOADING" page which never ends. Returns, which are stored and edited online, are encrypted. Internet Explorer has no problem with this.

My principal use is taxes on tax prep software TAXWISE. Site is twonline.taxwise.com. Foxfire loads site quickly and lets me logon and see TW homepage, and lets me perform many functions within the program, but when I try to load an actual tax return, I get a "LOADING" page which never ends. Returns, which are stored and edited online, are encrypted. Internet Explorer has no problem with this.

All Replies (1)

user66338
user66338
more options

Hey,

please see if How to clear the Firefox cache and Clear cookies and site data in Firefox helps you.

Otherwise, it might as well be that the site is powered by an ActiveX object. Firefox can't run these. Did you have to accept a message for installing an application inside Internet Explorer when you opened the site?

Cheers! --Tobbi