Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do you get rid off that pop up box asking you to RENEW firefox after you HAVE renewed firefox

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ user633449

petercafik
petercafik
more options

Every time I open Firefox a new Pop Up box asks me to RENEW firefox. I HAVE renewed firefox but the Pop Up box will not go away.

Every time I open Firefox a new Pop Up box asks me to RENEW firefox. I HAVE renewed firefox but the Pop Up box will not go away.

All Replies (1)

user633449
user633449
more options

By Renew, do you mean update Firefox? Firefox never needs renewal (there is no subscription). But the version of firefox you have is out of date (and insecure). So you can take care of this message by going to www.getfirefox.com and downloading and installing the newest version. Don't worry, all your personal data will be safe, and the upgrade it free and will make your Firefox faster and more secure