Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I was playing a game in Facebook and was trying to get back to my email in Yahoo and encountered a message in a tab called a "Multi-Hop Cycle Detected".

  • 9 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ jmdorgan

more options

Your request is prohibited because it would cause a cycle.

Your request is prohibited because it would cause a cycle.

Ọ̀nà àbáyọ tí a yàn

If you see a highlighted star in the location bar then you can click that star to remove the bookmark.

Otherwise you will have to locate the bookmark in the Bookmarks Manager (Library) and remove it there.

  • Bookmarks > Show All Bookmarks

See:

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (9)

more options

This can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

I followed your directions and removed all cache and cookies. Message is still there! Any other ideas??? Thanks

more options

Still have not been able to fix the problem. Anyone out there have any other ideas?

more options

Are you using a bookmark to go to a specific website or are you entering the page via the main home entry?

Try to login via the Yahoo! home page and navigate manually to the desired Yahoo! website.

more options

yes if I go through Yahoo Mail I have access but still cannot open my mail using the bookmark. Any ideas on how I can correct that?? Thanks for your help.

more options

Try to delete the current bookmark and see if a new bookmark works better.
If you keep having problems then you will have to use the longer route to arrive at your mail.

more options

How do I delete a bookmark?

more options

Ọ̀nà àbáyọ Tí a Yàn

If you see a highlighted star in the location bar then you can click that star to remove the bookmark.

Otherwise you will have to locate the bookmark in the Bookmarks Manager (Library) and remove it there.

  • Bookmarks > Show All Bookmarks

See:

more options

ok!! I had to delete all of my bookmarks (including yahoo mail) and start over but I no longer have the dreaded message on my firefox homepage. Thanks so much for the help!