Can't access youtube on Mac, no error message - just blank page
I can't access youtube in firefox. There is no error message. I'm using leaopard on a mac.When I type in youtube.com, nothing happens, the page is completely blank. youtube works in safari. other websites work fine. Works in safari, just not firefox.
I tried many of the solutions offered for not being able to access youtube but no solution so far. I have uninstalled flash and realplayer and disabled noscript and some plug-ins and still nothing. If I try to access youtube without these items, I don't even get a page saying that I need the flash plug-in, it's just blank. I have re-installed an older version of flash, 11.2. flash was an still is working fine on other sites, I have re-installed firefox. I have tried things like using html5, nothing works. I have read through these help pages and found nothing that helps so far.
Please help, I have been trying to figure this out for a week and am at my wits end. I need to be able to access youtube in firefox.
Ti ṣàtúnṣe
All Replies (2)
Are you blocking *.ytimg.com? That is where the content is coming from for YouTube.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode