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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

sync cannot sign in

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cpthk

cpthk
cpthk
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I am trying to sign in using my old account. I clicked in sync "I don't have my device with me", then I put in my username and password and recovery key. But when I click "Next", it does nothing, and it doesn't give me an error message either. I tried generating a new key, still didn't work. I tried login to the website UI, it worked fine.

I am trying to sign in using my old account. I clicked in sync "I don't have my device with me", then I put in my username and password and recovery key. But when I click "Next", it does nothing, and it doesn't give me an error message either. I tried generating a new key, still didn't work. I tried login to the website UI, it worked fine.

Ti ṣàtúnṣe nípa cpthk

Ọ̀nà àbáyọ tí a yàn

Hi, thanks.

I reinstalled firefox by completely removed all the profiles, and the problem resolved. I am not sure what went wrong.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Type about:sync-log in the URL bar and hit Enter.

If a log is shown open it and copy'n'paste the contents here.

cpthk
cpthk Ìbéèrè olóhun
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Ọ̀nà àbáyọ Tí a Yàn

Hi, thanks.

I reinstalled firefox by completely removed all the profiles, and the problem resolved. I am not sure what went wrong.

Ti ṣàtúnṣe nípa cpthk