Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

'Accept and Download' button is always greyed out

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Andrew

more options

on the page

https://addons.mozilla.org/en-US/firefox/addon/newipnowcom-proxy-switcher/eula/147946?src=dp-btn-primary

the 'Accept and Download' button is always greyed out , regardless if I am logged in or not, and in both Chrome & FireFox

on the page https://addons.mozilla.org/en-US/firefox/addon/newipnowcom-proxy-switcher/eula/147946?src=dp-btn-primary the 'Accept and Download' button is always greyed out , regardless if I am logged in or not, and in both Chrome & FireFox

Ọ̀nà àbáyọ tí a yàn

Please make sure you are running version 19.0.2 and also try bypassing the cache.

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

Please make sure you are running version 19.0.2 and also try bypassing the cache.

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.