Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

What would cause all of my contacts to be removed?

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wingers Media

chellecola
chellecola
more options

I use Aol and Mozilla Fire Fox. When Aol set it up for me all my contacts were transferred and copied to Firefox. Today I went to write an e-mail and ALL my contacts in Firfox are removed and not by my doing? Why would it do this and how do I copy them from Aol to Firefox again. Thank you

I use Aol and Mozilla Fire Fox. When Aol set it up for me all my contacts were transferred and copied to Firefox. Today I went to write an e-mail and ALL my contacts in Firfox are removed and not by my doing? Why would it do this and how do I copy them from Aol to Firefox again. Thank you

Ọ̀nà àbáyọ tí a yàn

Firefox doesn't keep your contacts, they are saved on AOL's website, Firefox is just used to access it. Please contact AOL for support with their webmail.

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (2)

user633449
user633449
more options

Ọ̀nà àbáyọ Tí a Yàn

Firefox doesn't keep your contacts, they are saved on AOL's website, Firefox is just used to access it. Please contact AOL for support with their webmail.

Wingers Media
Wingers Media
more options

I have a similar issue. I use outlook. It DOES look like a FF issue. Internet Explorer keeps the contacts. FF will work but within a certain period of time, it removes access to it. I have to reset FF to get it to work. WTF?????!!! It's driving me nuts.. Angela