We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

FF23.0.1 crashes on videocall

  • 1 èsì
  • 7 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

FF23.0.1 crashes on videocall with gmail. I'm running win8 pro 64bit on 4 GB ram. I can't find anything on the net to solve this problem. Anybody ?

FF23.0.1 crashes on videocall with gmail. I'm running win8 pro 64bit on 4 GB ram. I can't find anything on the net to solve this problem. Anybody ?

All Replies (1)

more options

We're sorry to hear that Firefox is crashing on videocalls with gmail. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.