Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After downloading & installing Firefox 24.0, after restart it is still 23.0, why? I keep getting a message to update.

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

more options

I get the message to update Firefox 23.0 by downloading and installing Firefox 24.0. I do that and restart Firefox but it is still version 23.0.1 and I get another message to update Firefox to version 24 again.

I get the message to update Firefox 23.0 by downloading and installing Firefox 24.0. I do that and restart Firefox but it is still version 23.0.1 and I get another message to update Firefox to version 24 again.

Ọ̀nà àbáyọ tí a yàn

Firefox may be showing the wrong User Agent, try looking at this support article: How to reset the default user agent on Firefox.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

Firefox may be showing the wrong User Agent, try looking at this support article: How to reset the default user agent on Firefox.

more options

You can find the full version of the latest Firefox 24.0 release in all languages and for all Operating Systems here:

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

more options

You must go to the site and select the language for the download. The message to update Firefox with the link does not work. It should be easier than this.

more options

By default Firefox is set to update automatically, no need for user involvement. And if there is a problem with Firefox not updating automatically, the user can open Help > About Firefox to trigger a check for updates, and automatically download and install the update.